Location: 
Doha - Qatar

Job Purpose:
The purpose of this position is to provide assistance to the facility management team to ensure the successful completion of client facility needs.

Key Tasks & Responsibilities:

• Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
• Positively respond to both our internal and external customers through effective communication and personal accessibility.
• Ensuring that sales invoices are raised in a correct and timely manner.
• Ensuring that Extra Works jobs are raised, billed and closed in a timely manner at the correct gross margin.
• Raising purchase orders in line with company requirements.
• Assisting the Contract Manager in the management of WIP and debt.
• Understanding the contract, including scope and terms & conditions.
• Assisting the Facilities Manager in ensuring compliance with Health & Safety requirements, including H&S reporting and promoting a safe working environment.
• Management of helpdesk and asset management systems
• Maintaining on site personnel records including training matrixes, holiday and sickness records and timesheets
• Assist with monthly Client reporting
• Working with the Facilities manager to help improve the financial standards of the contract that are measured against monthly key performance indicators
• Perform with an understanding of business requirements and changes and ensuring continuous improvement.
• Issuing of FM Agreement to Suppliers and Cost negotiation of supplier cost and savings
• Sub-contractor performance review and Full understanding of contract scope
  

Education, Experience & Skills

• Bachelors Degree / Graduate in Maths and English or equivalent
• 3 years’ experience in a similar role.
• Previous experience of a customer-facing role using operating systems
• Some financial / accounting experience would be an advantage
• Must demonstrate a strong sense of customer focus.
• Excellent verbal, and good basic standard of written, communication skills.
• Self-motivated and systematic.
• Results/ task orientated, attention to detail and accuracy.
• Excellent time management and organisational skills.
• Ability to work as part of a team, as well as independently
  
  

Please Note:

All details are provided for guidance only; they do not necessarily limit the responsibilities and accountabilities of the job.  Full details of employment terms are provided within offers of employment, and appropriate policies within the Company.