Job Purpose:
Fulfil all reception duties & tasks as assigned by FM.
Key Tasks:
• Greet clients and visitors with a positive, helpful attitude.
• Assisting clients in finding their way around the office.
• Announcing clients as necessary.
• Helping to maintain workplace security by issuing, checking, and collecting badges as necessary and
maintaining visitor logs.
• Assisting with a variety of administrative tasks including copying, faxing, taking notes, and making travel plans.
• Preparing meeting and training rooms.
• Answering phones in a professional manner, and routing calls as necessary.
• Assisting colleagues with administrative tasks.
• Performing ad-hoc administrative duties.
• Answering, forwarding, and screening phone calls.
• Sorting and distributing mail.
• Hiring, managing, and developing the junior administrative team.
• Provide excellent customer service.
• Scheduling appointments.
• Qualifications:
o Associate’s or bachelor’s degree in a related field.
o Prior experience as a receptionist or in a related field.
o Consistent, professional dress, and manner.
o Excellent English written and verbal communication skills.
o Competency in Microsoft applications including Word, Excel, and Outlook.
o Good time management skills.
o Experience with administrative and clerical procedures.
o Able to contribute positively as part of a team, helping out with various tasks as required.
• Key Competencies:
o Problem-Solving: Ability to quickly and effectively resolve issues that arise within the facilities.
o Attention to Detail: Ensure all aspects of the facilities are maintained to a high standard.
o Presentable as the first impression to the client facility