WORKPLACE FACILITY MANAGEMENT COORDINATOR
CBRE Excellerate
Cairo, Egypt
Permanent
Posted 15 April 2024
Job Details
Job Description
KEY RESPONSIBILITIES:
•Provide an exceptional experience to all colleagues.
•Ensure that all meeting rooms are ready to go each day as per the booking requirements.
•Have total ownership of floors and the surroundings areas to ensure the best work experience.
•Collaborating with IT, Admin, cleaning and other key departments to ensure the workplace is always looking its best.
•Develop and maintain excellent communication with key colleagues.
•Manage stationery stock within the copy hubs and storage space.
•To be an ambassador for the Helpdesk using the technology platform to ensure all loaned items are
scanned in and out.
•Daily management of meeting rooms and suppling refreshments when required.
•Support the Admin Team in collecting deliveries from the Post Room and loading bay when needed.
•Support the Admin Team in storing all gift items ensuring they are stored in a safe and efficient manner.
•Report health and safety hazards and take proactive action to resolve the risk.
•Support the Admin Team by raising urgent courier requests and ensuring the timely collection and delivery of
items.
•Support Domestic and International departments in receiving, inspecting, warehousing, registration, ledger of
peripheral products.
•Provide support for any local/ office specific tasks as requested.
•Notify colleagues of delivery for all urgent/ same day deliveries.
•Support/assist the Admin/Workplace team with any emergency procedures as required.
•Issuing and management of keys for lockers and pedestals.
•Assist the Admin team in the processes of minor move related requests when required.
•To be familiarized with the front desk roles to provide cover as and when required.
•Assist with issuing and delivery of lost and forgotten passes when applicable.
•Ad hoc admin duties.
•Support the clear desk policy to ensure desk are hygienically cleaned.
•Ensure wastepaper is placed in the confidential bins only.
•To drive positive feedback and aim to continually increase performance and customer
satisfaction levels.
•To complete all E Learning modules on time and with no manager escalation.
• To be a champion and advocate for CBRE four key values, which serve
as the foundation.
•Gather data for the client and CBRE report.
•To attend meetings where needed.
•Support and complete any reasonable management request.
•Provide coverage for employees in the event of absence.
Qualifications:
* A bachelor degree in any discipline.
* Very good communication in English and Arabic languages.
*3+ years of experience in a similar position.
*Experience in Facility Management.
•Provide an exceptional experience to all colleagues.
•Ensure that all meeting rooms are ready to go each day as per the booking requirements.
•Have total ownership of floors and the surroundings areas to ensure the best work experience.
•Collaborating with IT, Admin, cleaning and other key departments to ensure the workplace is always looking its best.
•Develop and maintain excellent communication with key colleagues.
•Manage stationery stock within the copy hubs and storage space.
•To be an ambassador for the Helpdesk using the technology platform to ensure all loaned items are
scanned in and out.
•Daily management of meeting rooms and suppling refreshments when required.
•Support the Admin Team in collecting deliveries from the Post Room and loading bay when needed.
•Support the Admin Team in storing all gift items ensuring they are stored in a safe and efficient manner.
•Report health and safety hazards and take proactive action to resolve the risk.
•Support the Admin Team by raising urgent courier requests and ensuring the timely collection and delivery of
items.
•Support Domestic and International departments in receiving, inspecting, warehousing, registration, ledger of
peripheral products.
•Provide support for any local/ office specific tasks as requested.
•Notify colleagues of delivery for all urgent/ same day deliveries.
•Support/assist the Admin/Workplace team with any emergency procedures as required.
•Issuing and management of keys for lockers and pedestals.
•Assist the Admin team in the processes of minor move related requests when required.
•To be familiarized with the front desk roles to provide cover as and when required.
•Assist with issuing and delivery of lost and forgotten passes when applicable.
•Ad hoc admin duties.
•Support the clear desk policy to ensure desk are hygienically cleaned.
•Ensure wastepaper is placed in the confidential bins only.
•To drive positive feedback and aim to continually increase performance and customer
satisfaction levels.
•To complete all E Learning modules on time and with no manager escalation.
• To be a champion and advocate for CBRE four key values, which serve
as the foundation.
•Gather data for the client and CBRE report.
•To attend meetings where needed.
•Support and complete any reasonable management request.
•Provide coverage for employees in the event of absence.
Qualifications:
* A bachelor degree in any discipline.
* Very good communication in English and Arabic languages.
*3+ years of experience in a similar position.
*Experience in Facility Management.