Who we are

We are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.

We support predominantly corporate clients who buy services on a contracted basis all across the Middle East and Africa - even globally, depending on their portfolio.

Why choose us

Imagine more than just the future of work; with CBRE Excellerate, you can create it. As part of our global powerhouse, you'll find a culture that fosters an entrepreneurial mindset, where your best work is not just encouraged but celebrated. Collaborate with talented individuals, harness the support of unparalleled resources, and enjoy the journey as you grow both personally and professionally.

Job Purpose:

To support the smooth day-to-day operation of all office facilities by coordinating site services, ensuring health, safety, security, and quality standards are met, and acting as a local support to the Facility Manager and Site Lead while delivering a positive workplace experience.
Job Responsibilities:

● Act as a local support / backfill to the site lead
● Cover the reception / host function when needed.
●Training & monthly recaps with office / tea boys and cleaners to perform Daily checks of meeting
rooms and office successfully and reporting failures and faults in a timely manner.
● Walk through the office on scheduled inspections.
● Ensuring all SI7 Requests and issues are closed in a timely manner with regular updates to
management.
● Maintain security and safety standards as required at all locations also compliant with Uber security policies, ensuring that visitors are escorted, and contractors do not have access to areas without the appropriate authorization or supervision.
● Familiar with all emergency prevention and operational controls and processes.
● Report all accidents, occupational illnesses and emergencies through the online tool and training all subcontractors on site to do the same.
● Quality control in all areas within each office, and report any issues to FM
● Support with the supervision of receptionists and office assistants at all locations.
● Control of storerooms and stock and monthly orders and deliveries at all locations. All delivery and stock control documents are in order and compliant.
● Manage consumables at all locations, tracking when it's needed and how to minimize excess
usage.
● Support FM Manager with management of all services at all locations (office cleaning, washroom
cleaning, General, AC & Fire Equipment maintenance, access systems and equipment ext)
● Supplier management. Control on delivery only with PO. Invoice matching to PO for each CBRE Supplier and submission of supplier invoices in a timely manner.
● CBRE invoice submission and control on aged debt report.
● Coordinates and manages daily staff meal orders for all locations.

SUPPLEMENTARY

● Required to perform additional duties i.e. CBRE SSR uploads, Report Meter reading data from all offices to FM, EHS reporting documents reporting online and documents filed at each office, Monthly data with waste information updated monthly. Support FM Manager with Continuous Improvement Tracker updates and ideas.
● Utilities tracking completed in a timely manner: Submission to Uber when required.
● Supplier management focuses on savings each month.
● Assignment management, (require competitive vendor quotes, PO’s approved and created, CBRE
PO created and closed, CBRE Invoice submitted and CBRE Vendor invoice submitted with GR of PO.)
● Understanding account budgets and savings plans for the year working closely with FM Manager
to achieve all targets set.

Key Performance Indicators
● Internal Relationships: Client employees, client visitors
● External Relationships: 3rd party vendors and contractors

Experience and Qualifications:
● A bachelor's degree in any discipline
● Very good command of both Arabic and English languages
● Good Computer skills
●Administration and financial experience
● Leadership skills and proactive reaction
● Computer literate Preferably some data entry experience
● Extremely Presentable
● Good basic education (Degree preferred, not essential)
● Experience in a customer facing role - min 1 year

Other Requirements:
● Environment, Health and Safety
● Follow all Health & Safety and Environmental requirements that are defined on work instructions or communicated in training
● Follow required emergency prevention and operational controls
● Report all accidents, occupa􀆟onal illnesses and emergencie