Role & Responsibilities:

Reception & Front Office Duties:

• Daily responsibility for meeting and greeting employees/visitors of the company.
• Daily management/issuance of visitor access cards.
• Printing new employee access cards as required.
• Activation/deactivation of employee access cards.
• Proactively screen incoming calls daily and respond independently when required, ensuring proper dissemination of the information.
• Review incoming documents (such as fax, email) and make recommendations for action and distribution.
• Daily recording of incoming and outgoing couriers/shipments/post mails.
• Sending/receiving/distributing couriers/shipments/post mails.
• Providing support in courier AWB creation.
• Weekly inventory and safekeeping of office stationery & pantry supplies.
• Daily checking/monitoring supplies for photocopy machines and printers.
• Monitoring logbook for lost and found property.
• Providing support in booking meeting rooms.
• Weekly Concur Expense Archiving.
• Supporting projects when required.
• Reporting at least one hazard/near miss per month in the CBRE system.

Admin Duties:

• Weekly/Monthly HSE inspections.
• Monitoring/recording stock levels of stationery and consumables used by employees, and placing orders with suppliers.
• Attend the monthly CBRE regional QHSE network call.
• Completion of assigned monthly e-learning courses.
• Handling other facilities-related ad-hoc tasks as assigned, and in the absence of FMC.
• Performing other administrative duties as assigned.

Qualifications and Experience:

• Business conversational knowledge of English, Swahili and French languages.
• Front-of-house/receptionist experience.
• Dedicated, keen to learn, and develop.
• Excellent organizational and communication skills.
• Strong time management skills.
• Proficiency in Microsoft packages including Outlook, webmail, Word, Excel (intermediate user level).
• Confident in communicating and working with local client stakeholders.
• Flexibility – the ability to manage shifting daily priorities with a positive attitude.
• Ability to multi-task while ensuring a consistent and elevated visitor experience.